Flight Passenger Rights & Aviation Laws
Understand the laws that protect air passengers when flights are delayed, cancelled, or disrupted. Explore the regulations governing passenger compensation, denied boarding, refunds, and baggage claims across different jurisdictions.
European Union — EU261
EU261 establishes common rules on compensation and assistance for passengers affected by qualifying flight delays, cancellations, and denied boarding. Depending on the circumstances, passengers may be entitled to compensation, a refund, rerouting, or care and assistance.
United Kingdom — UK261
UK passenger-rights legislation provides protections in qualifying cases involving flight delays, cancellations, denied boarding, and downgrading. Entitlements depend on factors such as the journey, the disruption, and the applicable rules.
India — DGCA Regulations
India's Directorate General of Civil Aviation (DGCA) issues rules and requirements concerning passenger treatment during flight delays, cancellations, and denied boarding. Depending on the relevant provisions and circumstances, passengers may be entitled to refunds, alternative travel arrangements, assistance, or compensation.
United States — Passenger Rights
U.S. passenger protections address issues including refunds for qualifying flight disruptions, involuntary denied boarding on oversold flights, and baggage problems. The applicable rights depend on the circumstances and the relevant Department of Transportation rules. U.S. law does not generally guarantee cash compensation for every delay or cancellation.
International — Montreal Convention
The Montreal Convention establishes rules on airline liability for certain harm arising during international air carriage, including passenger injury, baggage loss or damage, and damage caused by delay. Claims are subject to specific conditions, deadlines, and applicable liability limits.